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855-821-5999 The very polite caller said that they were from Health and Wellness Proactive Patient Center regarding prescription topical creams, and either the insurance or physicians gave them the referral to us (they first called my husband). When I spoke to them, they couldn't tell me the identity of the referral. The other problems were that the insurance program (Athem Blue Cross) had never heard of them, I couldn't find the company on a regular search, and they wanted me to give them medical info and speak to one of their doctors to get the prescription. Now, I have a pain specialist and I'm pretty sure that he would prescribe something on his own.